Policy and Disclosure

SECURITY DEPOSIT

Renter will be required to provide a security deposit in the amount of $1,000 - $3,000 dollars (“Security Deposit”) to be used in the event of damage to the Rental Vehicle during the term of this agreement. Owner may, in lieu of collection of a security deposit, place a hold on a credit card in the same amount.  In the event of damage to the Rental Vehicle, Owner will apply this Security Deposit to defray the costs of necessary repairs or replacement. If the cost for repair or replacement of damage to the Rental Vehicle exceeds the amount of the Security Deposit, Renter will be responsible for payment to the Owner of the balance of this cost.

Security deposit can be in cash or credit card. When using credit card for security deposit of rentals longer than 6 days temporary hold (pre-authorization) payment will be collected and a refund will be issue at the end of rental after inspection of the vehicle. Within 24 hours inspection will be completed.

Fuel: Premium 93 gasoline only. Renter must refuel the vehicle to the same level as it was at the beginning of trip. In the event the Owner is the party refueling the vehicle $20 convenience fee will be charged.

CANCELLATION POLICY 

All reservations are non-refundable.

Cancellations: No cash or card refunds will be issued. A full credit of the reservation amount will be provided and may be used toward a future reservation within 12 months of the original booking date.

Credits are non-transferable and must be used within the stated validity period.

Early Return: In the event of an early vehicle return, any unused rental portion will be issued as a prorated credit, valid for use toward a future reservation within 12 months of the original booking date.

No-Show: If the renter fails to cancel the reservation prior to the scheduled arrival date or does not check in, the reservation will be classified as a no-show, and a charge equal to 100% of the total reservation amount will apply.

Same-Day Cancellation: Cancellations made on the scheduled pickup date are subject to a penalty equal to 100% of the total reservation amount.

INSURANCE

If the Renter chooses to use their own insurance coverage, the Renter must provide valid proof of insurance at the time of signing this Rental Agreement. Such insurance must cover damage to the Rental Vehicle, as well as personal injury and/or property damage involving the Renter, passengers, third parties, and third-party property.

In the event the Rental Vehicle is damaged, stolen, or destroyed while in the Renter’s possession, the Renter agrees to:

  • Be fully responsible for any applicable insurance deductibles;

  • Assign and transfer to the Owner/Lessor all rights to recover insurance proceeds related to the loss; and

  • Release and hold harmless the Owner/Lessor from any legal, civil, or criminal liability arising from the use or operation of the Rental Vehicle.

ELLOLUX RULES, TERMS & CONDITIONS

  • Absolutely NO smoking in the car
  • Absolutely NO racing, drifting, tire kicking of any kind please
  • Prepaid $12/day for tolls (Sunpass)
  • Please be respectful and treat the vehicle with good care
  • Please DO NOT WASH or wipe down the inside of the vehicle. Just make sure to throw away garbage and remove all belongings, vacuum if needed
  • $55 standard cleaning fee
  • $400 cleaning fee for smoking
  • $150 detail wash (exterior or interior of vehicle such as stains, vomit, etc.)
  • $500 fee for damages to interior caused by smoking or any hazardous material, including seats, steering wheel, roof headliner, center console, or any of vehicle’s components.
  • $250 fee assessed for RIM Rash/Rub per RIM. Be mindful when parking.
  • $1,000 lost key
  • $1,000 for damage or disassemble front or rear bumper.
  • $800 light paint scratches
  • $1,500 deep paint scratches

MILEAGE

Mileage on the vehicle will be limited to 100 miles per day. Any mileage on the vehicle more than this limitation will be subject to an excess mileage surcharge, amount to be determine based on vehicle value.